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Payment processing and payment related questions
Questions regarding shipping, packaging and related questions
Answers to common questions
- List of Beer Styles from Basic to Advanced.
- Where is my order and delivery? When will my order arrive?
- Do you deliver to PO Boxes?
- I don't have time to package the products? Delivery times? Hours of operation?
- How much does beer, cider and products weigh?
- I have registered as a vendor, now what?
- Why do I need to add my date of birth (DOB) and first and last name in the billing tab of our account?
- How do I keep my product from spoiling?
- Do we need licenses to ship beer and cider out of state?
- How do I convert tenths of a pound? Pounds to ounces?
- I have set up a vendor account, now what?
- What is Bevv?
- What is Youstice - Dispute Resolution?
- How do I change my vendor logo, information and return policy?
- How to process an order as a vendor?
- How to add a product and product variations?
- How do I register as a new vendor?
- Why aren't any products showing up for my state? No products?
- Can buyers and sellers transact from every state freely with no restriction?
- How will sellers be notified of a sale?
- What happens if I don't put the proper shipping weight as a seller? Understate the shipping weight?
- What happens if I can't produce a legal ID (identification) upon delivery?
- Where can I find shipping, packing, and packaging materials?
- Can I operate on your platform if I am not am not in the United States?
- What if no one is available at the delivery location to receive the order?
- What are the delivery hours of operation regarding on-demand delivery?
- What if my state doesn't currently allow for me to transact online or ship to other states?
- How to determine billable weight? Adding weight to my products?
- To measure packages use the following formula for determining weight and size.
- Help, I have a question and I need an answer?